![]() ![]() Please, follow the instructions carefully. Then I will get back to you with more information. I will download it and analyze the files. You could upload the zip/archive files with dump files somewhere (example on your Microsoft SkyDrive account or in your Google Drive account) and then provide me a link to this file. They may help me providing technical information about why the issue happens. I will need this zip archive containing the dump files. Mark them all, right click them all (when marked) -> choose Send to -> Compressed (zipped) folder There should be some dump files inside the folder. After that you will have to hard restart your computer.Īfter reboot/restart, open the Computer (Windows Explorer) and go to C:\Windows\ There can be some code which may help me help you. (of take a picture and upload it here or somewhere else). Please, write here absolutely everything you will see on the screen. When BSOD screen appears your computer shall not reboot but the blue screen will remain on top. Uncheck "Automatically restart" option and click OK. Then follow the instructions here to Disable Automatic Reboot after Blue Screen Errors Windows Control Panel -> System should be opened. I should analyze some files (dumps) in order to be sure what is causing the issue.įirst, when you start your computer to Windows, press the Windows key and W Hardware could be bad memory or disk, or something else. ![]() Software may be software conflict/driver issue. What you experience is called BlueScreen Of Death (BSOD).īSOD is caused by either software or hardware failures. We will try something else if System Restore does not work. ![]() The issue seems more complicated than I first thought it could be. Business PCs, Workstations and Point of Sale Systems. ![]() Printer Wireless, Networking
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